9. How long does a refund take?

Approved refunds are generally processed within approximately 3 business days after the returned item has been received and inspected.

10. Who pays for return shipping?

If the return is due to our mistake, such as a damaged, defective, or incorrect product, we will cover the return shipping cost.

If the return is due to customer preference or ordering the wrong item, the customer is responsible for the return shipping cost.

11. What should I do if my order arrives damaged?

Please contact our customer service within 7 days after delivery and provide photographs of the damaged item and packaging for assistance.

12. How can I contact customer support?

Company Name:

Klatoth INC

Address:

317 W WILSON ST

MADERA, CA 93638

Email:

eusebio@klatoth.store

support@klatoth.store

Phone:

(559) 702-2995